The second-hand marketplace Shoppers Share Displeasure Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices following member complaints.
